Terms and Conditions - Garden Clearance Yiewsley

Welcome to Garden Clearance Yiewsley. By engaging our services, you agree to comply with and be bound by the following terms and conditions. Please review them carefully.

1. Introduction

These Terms and Conditions govern the provision of garden clearance services by Garden Clearance Yiewsley. By using our services, you accept these terms in full. If you disagree with any part of these terms, you must not use our services.

2. Services Provided

We offer comprehensive garden clearance services, including but not limited to:

Removal of garden waste
Pruning and trimming of plants
Disposal of green waste responsibly
Clearing of unwanted structures such as sheds or patios
General garden maintenance and tidy-up

All services are carried out in a professional manner, adhering to local regulations and environmental standards.

3. Booking and Scheduling

To schedule a garden clearance service, you must provide accurate and complete information. We reserve the right to refuse service if the information provided is deemed insufficient or incorrect.

3.1 Appointment Confirmation

Once a booking is made, you will receive a confirmation via email or phone. Please ensure all contact details are correct to facilitate smooth communication.

4. Payment Terms

Our payment terms are as follows:

Pricing: All services are priced based on the scope of work required. A detailed quote will be provided before commencement of services.
Payment Methods: We accept various payment methods including cash, credit/debit cards, and bank transfers.
Payment Schedule: Payment is due upon completion of the service unless prior arrangements have been made.

Failure to make payment within the agreed timeframe may result in additional charges or suspension of services.

5. Cancellation Policy

We understand that circumstances can change. Our cancellation policy is outlined below:

Notice Period: Cancellations must be made at least 24 hours in advance.
Cancellation Fees: Cancellations made within 24 hours of the scheduled service may incur a fee equivalent to 50% of the service charge.
Rescheduling: We strive to accommodate rescheduling requests based on availability.

Repeated cancellations without proper notice may result in restricted access to our services.

6. Liability

While we take utmost care during the provision of our services, certain limitations apply:

Property Damage: We are insured against accidental damage to property. Any claims must be reported within 7 days of service completion.
Personal Injury: We are not liable for personal injuries sustained on the property unless caused by our negligence.
Waste Disposal: We ensure responsible disposal of garden waste. However, we are not liable for any environmental issues arising post-disposal.

Clients are responsible for securing valuable or fragile items prior to service commencement.

7. Client Responsibilities

To ensure efficient service delivery, clients agree to the following:

Access: Provide necessary access to the property during scheduled service times.
Preparation: Clear pathways and inform us of any specific requirements or restrictions.
Communication: Notify us of any changes or concerns promptly.

Failure to adhere to these responsibilities may affect the quality and timeliness of the services provided.

8. Privacy Policy

We are committed to protecting your privacy. Any personal information collected is used solely for the purpose of delivering our services and managing client relationships.

Data Collection: Information such as name, address, contact details, and service preferences are collected.
Data Usage: Your data is used to facilitate service delivery, communicate effectively, and improve our offerings.
Data Security: We implement appropriate measures to safeguard your information against unauthorized access.

We do not share or sell your personal information to third parties without your consent, except as required by law.

9. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from the use of our services shall be subject to the exclusive jurisdiction of the courts in this region.

10. Amendments

We reserve the right to modify these terms and conditions at any time. Any changes will be communicated to clients via email or through our official communication channels. Continued use of our services after such amendments constitutes acceptance of the new terms.

11. Force Majeure

We shall not be liable for any failure to perform our obligations due to circumstances beyond our reasonable control, including but not limited to natural disasters, acts of government, or unforeseen technical issues.

12. Severability

If any provision of these terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

13. Entire Agreement

These terms and conditions constitute the entire agreement between the client and Garden Clearance Yiewsley regarding the services provided and supersede all prior agreements, understandings, or representations.

14. Feedback and Complaints

Your feedback is valuable to us. If you have any complaints or suggestions regarding our services, please contact us promptly so we can address your concerns effectively.

15. Independent Contractors

Our employees and subcontractors are considered independent contractors. Nothing in these terms shall be construed to create a partnership or employer-employee relationship.

16. No Waiver

Failure to enforce any part of these terms does not constitute a waiver of our right to enforce it later.

17. Headings

The headings used in these terms are for convenience only and do not affect their interpretation.

18. Contact Information

For any queries or clarifications regarding these terms and conditions, please reach out to us through the appropriate channels.

Thank you for choosing Garden Clearance Yiewsley. We look forward to serving you.